Verdict
Pros
- Same-day prescription is common. It is the fastest async path in the chart.
- Now distributing branded Wegovy through an official Novo Nordisk partnership.
- First month of membership is $39 then $149/mo.
- Clean app with strong notification and refill flow.
- Bariatric-aware intake for higher-BMI patients.
Cons
- Compounded program is closed to new patients as of March 2026.
- Surprise renewal billing is the most-cited member complaint.
- Cancellation flow is friction-heavy and not fully self-serve.
- Customer support response times slow during demand spikes.
- Branded Zepbound priced at $449/mo, no discount versus retail.
Patients who want a fast, low-friction async path to a branded GLP-1 prescription with predictable monthly pricing.
Patients who wanted Hims's old compounded semaglutide tier or who need insurance-routed branded access. Compounded is closed to new patients.
Pricing
Branded Wegovy injectable $299/mo (self-pay, NovoCare pricing); Zepbound $449/mo. Membership $39 first month then $149/mo additional. All-in from $448/mo at standard ongoing rates. Compounded semaglutide closed to new patients since March 2026 Novo Nordisk settlement.
| Signup / one-time | None |
| Membership / subscription | $149/mo |
| Medication (varies by dose) | $299–$449/mo |
| All-in, lowest maintenance dose | $299/mo |
Price since we started tracking
$448/mo, held flat across 7 weekly checks since May 2026. See the full price tracker.
See how Hims & Hers compares with every path in our GLP-1 cost guide, or check the live price index for the full chart.
Lock-in & cancellation
Month-to-month
Online self-serve cancellation. The most-cited complaint in member feedback is surprise renewal billing, auto-renewal is on by default and the cancellation flow has been called friction-heavy.
How to cancel: Month-to-month, self-serve online cancel, no exit fee; auto-renews at $149/mo after the $39 first month, surprise-renewal billing is the top complaint.
Medication options
Branded only for new patients as of March 2026 Novo Nordisk settlement. Compounded semaglutide program fully closed to new enrollments.
FDA-approved branded
- Wegovy injectable
- Wegovy oral pill
- Zepbound
Compounded
- None offered
Other medications
- Metformin
- Bupropion-naltrexone
- Settled with Novo Nordisk March 9, 2026 over compounded semaglutide marketing
- Now distributing branded Wegovy under official Novo partnership
Read the buyer's guide for the medications Hims & Hers covers: Wegovy, Zepbound.
Onboarding experience
Time to first prescription: 1 day.
Consultation type: Asynchronous (no video required).
Requirements: Self-reported weight, BMI, medical history. No labs at sign-up..
Hims & Hers reviews: what members report
Trustpilot 3.0 across 8,000+ reviews. Reddit sentiment in r/glp1 and r/wegovy_weightloss is mixed: appetite suppression praised, billing and cancellation friction is the dominant negative.
What works
- Fastest onboarding of any major program (often same-day)
- Brand recognition and trust signal
- Clean app and notification flow
What to watch
- Surprise renewal billing
- Compounded program pulled mid-subscription for some patients
- Cancellation flow described as friction-heavy
- Customer support response times
How we scored Hims & Hers
Five dimensions, ten points each, weighted equally. Overall is the simple average.
Transparency
Terms
Experience
Options
Reviews
Member reviews reflects Hims & Hers’s Trustpilot rating of 3/5. See it on Trustpilot →
Frequently asked questions
Is Hims & Hers legit?
Is Hims & Hers a scam?
Can I still get the old compounded semaglutide from Hims?
Why are there so many billing complaints about Hims?
How fast can I actually get a Hims prescription?
Alternatives to Hims & Hers
If Hims & Hers isn't the right fit, here are three programs we'd consider as next options:
Before committing to a cash-pay path, check whether your insurance covers a GLP-1 at the payer coverage center. On Medicaid, see Medicaid GLP-1 coverage by state first. If you need PA paperwork, the prior authorization letter library has templates for all major plans. Already denied? The appeal letter library has 120 templates by denial reason.
Learn the category before you commit
Read these before signing up for any GLP-1 telehealth program, Hims & Hers included:
Before committing to a cash-pay path, check whether your insurance covers GLP-1s at the payer coverage center. On Medicaid? See Medicaid GLP-1 coverage by stateto confirm your state’s formulary status before choosing a cash-pay program.
Similar programs
The three programs closest to Hims & Hers on insurance model, medication supply and overall score, for comparison before you commit.
