GLP-1 program cancel, renewal and refund terms, in their own words

Collective

Cancel

“If you cancel your membership, your account will remain active through the end of your current billing period.” (collective.org, read October 30, 2026)

Renewal

“If you purchase a membership, it will continue until canceled and will automatically renew on an annual basis unless you cancel your membership before the end of the then-current membership period by canceling online through our Platform.” (collective.org, read October 30, 2026)

Refund

“Except as required by applicable law or expressly stated at the time of purchase, all membership fees are non-refundable, and partial-period refunds are not provided.” (collective.org, read October 30, 2026)

SnagRx

Cancel

“To cancel, contact patient support at hello@snagrx.com or (469) 459-3723 and request cancellation, or cancel through your online account/patient portal.” (snagrx.com, read October 30, 2026)

Renewal

“Multi-month plans are billed once, up front, for the full plan length, and then renew for the same length unless you cancel.” (snagrx.com, read October 30, 2026)

Refund

“No refund, credit, or partial refund will be issued once payment is submitted.” (snagrx.com, read October 30, 2026)

Eden

Not readable on eden.health as of October 30, 2026: the site did not return its terms to a plain request. Check the terms on the program's own site before you pay.

Shed

Cancel

“You may cancel your Plan at any time through your Patient Portal (My Treatments → Manage Subscription), by clicking the cancellation link in any billing confirmation or shipment preview email from Shed, or by emailing support@tryshed.com.” (tryshed.com, read October 30, 2026)

Renewal

“Your Plan then renews automatically at the end of each Billing Cycle, and your payment method on file is charged the then-current Plan Fee on each billing date until you cancel.” (tryshed.com, read October 30, 2026)

Refund

“If your Provider determines at enrollment that you are not eligible for treatment, we will refund your initial payment in full, including any multi-month payment.” (tryshed.com, read October 30, 2026)

Medvi

Cancel

“To cancel your Subscription Services, please contact customer service (hello@medvi.org) and request a cancellation, or through the chat feature in your patient portal.” (home.medvi.org, read October 30, 2026)

Renewal

“If prior notice is not received in this window, your subscription will be charged in accordance with the then-current billing cycle, and the cancellation will take effect on the subsequent billing cycle.” (home.medvi.org, read October 30, 2026)

Refund

“If your Subscription Service is cancelled by notifying patient support at hello@medvi.org within the first 72 hours of your Subscription term and you have not received any Subscription Services, you will be issued a full refund.” (home.medvi.org, read October 30, 2026)

Hims & Hers

Not readable on hims.com as of October 30, 2026: the site did not return its terms to a plain request. Check the terms on the program's own site before you pay.

Ro Body

Not readable on ro.co as of October 30, 2026: the site did not return its terms to a plain request. Check the terms on the program's own site before you pay.

Found

Cancel

“You can also cancel in the app by clicking the "Cancel Membership" link in your Account Details page on the app or the portal.” (joinfound.com, read October 30, 2026)

Renewal

“YOU ACKNOWLEDGE AND AGREE THAT, IF APPLICABLE, YOUR SUBSCRIPTION AUTOMATICALLY RENEWS UNLESS YOU CANCEL IT OR WE SUSPEND OR TERMINATE IT IN ACCORDANCE WITH THESE TERMS.” (joinfound.com, read October 30, 2026)

Refund

“Membership Fees: You are eligible for a full refund of your membership fee if either of the following applies: You cancel within three (3) days of your original purchase date, or You cancel before completing your first medical consultation.” (joinfound.com, read October 30, 2026)

Lemonaid Health

Cancel

“If you would like to cancel your membership services or automatic, recurring shipments, for any reason, you may do so at any time in your account.” (lemonaidhealth.com, read October 30, 2026)

Renewal

“you must request the cancellation at least 48 hours before the applicable renewal or refill processing date or next billing cycle.” (lemonaidhealth.com, read October 30, 2026)

Refund

“All fees and payments due to or charged by Lemonaid Health (including for memberships, auto-prescription refills, visits, or other product offerings) are non-refundable, non-cancellable, non-exchangeable, and non-creditable.” (lemonaidhealth.com, read October 30, 2026)

Sesame Care

Cancel

“You may cancel your subscription to Membership Services at any time up to forty-eight (48) hours before the applicable renewal processing date of your subscription, by emailing support@sesamecare.com directly requesting a cancellation, or by calling +1 (877) 947-6411 to cancel.” (sesamecare.com, read October 30, 2026)

Renewal

“If you cancel the Membership Services and your subscription term has not expired, you may continue to use the Membership Services until the end of your then-current subscription monthly or annual term and your subscription will not be renewed after your then-current term expires.” (sesamecare.com, read October 30, 2026)

Refund

“However, you won’t be eligible for a prorated refund of any portion of the recurring subscription fee paid for the then-current recurring subscription term.” (sesamecare.com, read October 30, 2026)

Hone Health

Cancel

“Your subscription can be cancelled at any time, but any fees paid to Hone or its affiliated-medical practices are not refundable.” (honehealth.com, read October 30, 2026)

Renewal

“If you purchase a subscription to the Services, your subscription is continuous and will be automatically renewed at the end of the applicable subscription period” (honehealth.com, read October 30, 2026)

Refund

“Discounted purchases are final and New Members will not receive a full or partial refund for the cost of the first month of their Hone membership upon cancellation or otherwise.” (honehealth.com, read October 30, 2026)

Strut Health

Cancel

“You can pause or cancel your subscription at any time by emailing care@struthealth.com.” (struthealth.com, read October 30, 2026)

Renewal

“You will be charged the full amount for your prescription every 30 or 90 days, depending on your refill schedule, until you pause or cancel your subscription.” (struthealth.com, read October 30, 2026)

Refund

“For all medications that leave the pharmacy, we are unable to accept returns or offer refunds due to government regulations.” (struthealth.com, read October 30, 2026)

Sprout Health

Cancel

“To avoid being charged for the next billing cycle, we need to receive your cancellation request at least 48 hours before your next scheduled billing date.” (joinsprouthealth.com, read October 30, 2026)

Renewal

“Your payment method on file will be automatically charged each month at the price shown at checkout, until you pause or cancel.” (joinsprouthealth.com, read October 30, 2026)

Refund

“If you cancel or your order is withdrawn before your prescription is sent to the pharmacy, whether before or after provider review, you’ll receive a complete refund of that charge, no questions asked.” (joinsprouthealth.com, read October 30, 2026)

bmiMD

Not readable on bmimd.com as of October 30, 2026: the site did not return its terms to a plain request. Check the terms on the program's own site before you pay.

Oak

Cancel

“You can cancel anytime through your patient portal, by emailing hello@oaklovesyou.com, or by calling (435) 244-7757.” (oaklovesyou.com, read October 30, 2026)

Renewal

“Plans continue on the same schedule until cancelled.” (oaklovesyou.com, read October 30, 2026)

Refund

“Once your order or refill has been sent to the pharmacy, it is final: it cannot be cancelled and is non-refundable.” (oaklovesyou.com, read October 30, 2026)

Direct Meds

Cancel

“You may cancel any time up to 48 hours before the next processing date by turning off auto-refill in your account portal.” (directmeds.com, read October 30, 2026)

Renewal

“You will be charged the total subscription price (which may include pharmacy, medical group, and platform fees) every 30 days.” (directmeds.com, read October 30, 2026)

Refund

“Subscriptions can be canceled anytime, but no refunds for medication already received.” (directmeds.com, read October 30, 2026)

GoodLife Health

Cancel

“From month three onward, you may cancel your membership at any time by contacting us at info@goodlifehealth.ai or through your member portal.” (goodlifehealth.ai, read October 30, 2026)

Renewal

“The membership renews automatically until canceled.” (goodlifehealth.ai, read October 30, 2026)

Refund

“We do not pro-rate refunds for partial months, and once you are accepted into care the two-month upfront payment is not refundable (except as required by law, and as set out in Section 5.2).” (goodlifehealth.ai, read October 30, 2026)

MEDGm

Cancel

“To cancel your Subscription Services, please contact customer support at support@medgm.org and request a cancellation, or through your online account/patient portal (if applicable).” (medgm.org, read October 30, 2026)

Renewal

“Your Payment Method (as defined in Section 5(e)) will be automatically charged for the next Subscription Term's Program Membership Fee on a recurring basis on the renewal date (the day immediately following the end of your current Subscription Term) (the "Renewal Date"), until you cancel.” (medgm.org, read October 30, 2026)

Refund

“If your Subscription Service is cancelled by notifying patient support at support@medgm.org within the first 72 hours of your Subscription term and you have not received any Subscription Services, you will be issued a full refund.” (medgm.org, read October 30, 2026)

SkinnyRx

Not readable on skinnyrx.com as of October 30, 2026: the site did not return its terms to a plain request. Check the terms on the program's own site before you pay.

Wellorithm

Cancel

“Users can cancel at any time via email, but costs for the current cycle are not refunded once made.” (wellorithm.com, read October 30, 2026)

Renewal

“Membership fees are billed every 28 days, and payments are non-refundable once processed.” (wellorithm.com, read October 30, 2026)

Refund

“Membership fees are billed every 28 days, and payments are non-refundable once processed.” (wellorithm.com, read October 30, 2026)

EverPrime

Cancel

“Your subscription will auto-renew unless canceled before the next billing cycle.” (joineverprime.com, read October 30, 2026)

Renewal

“Your subscription will auto-renew unless canceled before the next billing cycle.” (joineverprime.com, read October 30, 2026)

Refund

Not published on joineverprime.com as of October 30, 2026.